Effective Date:ย 2024.12.20
Welcome to Romantic Rebels! These terms and conditions outline the rules and regulations for the use of Romantic Rebels' website and services. By accessing this website and purchasing from us, you accept these terms in full.
1. Business Information
Romantic Rebels is an online store specializing in clothing and jewelry. Our official website is www.romanticrebels.com, and customer inquiries can be directed to hej@romanticrebels.com.
2. Products and Services
Romantic Rebels provides carefully curated and designed clothing and jewelry pieces. We strive to ensure that product descriptions, images, and details are as accurate as possible. However, slight variations in color, sizing, and materials may occur due to differences in displays or handmade craftsmanship.
3. Pricing and Payment
- All prices are listed inย USD and include applicable taxes unless otherwise stated.
- We accept payments through credit cards, PayPal, etc.
- Romantic Rebels reserves the right to adjust prices, discounts, and promotional offers at any time.
4. Shipping and Delivery
- Processing Time: Most of our products are made-to-order. While we sometimes maintain stock, in cases where products need to be crafted, please allow 1โ2 weeks for production.If longer production times are required, we will notify you via email or text message.
- Shipping Time: Estimated delivery is 7-14 business days depending on the destination.
- Shipping Costs: Shipping fees will be calculated at checkout and depend on the shipping method and location.
- Romantic Rebels is not responsible for delays caused by customs or carriers.
5. Returns and Refunds
We want you to love your purchase! If you're not satisfied, here are our return guidelines:
- Eligibility: Items must be returned within 7 days in their original condition with tags attached. Jewellery must be unworn, provided it is in its original condition, unused, and with all packaging intact.
- Non-Returnable Items: For hygiene reasons, earrings cannot be returned.
- Refund Method: Refunds will be issued to the original payment method or as store credit.
- Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.
To initiate a return, please contact us at hej@romanticrebels.com.
6. Order Cancellations
Orders can be canceled withinย 24 hours of purchase. After this period, cancellations may not be possible as orders enter processing.
7. Privacy and Data Protection
We value your privacy and are committed to protecting your personal information. For details on how we collect, use, and store your information, please refer to our Privacy Policy
8. Intellectual Property
All content, designs, and materials on the Romantic Rebels website are the intellectual property of Romantic Rebels. Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Limitation of Liability
Romantic Rebels is not liable for:
- Allergic reactions caused by materials used in our jewelry.
- Incorrect sizing due to customer error in selecting sizes.
- Losses incurred due to third-party shipping services.
10. User Conduct
You agree to use our website responsibly and not engage in prohibited activities, including but not limited to fraudulent transactions, unauthorized access to the website, or misuse of promotional offers.
11. Changes to Terms
Romantic Rebels reserves the right to update these terms and conditions at any time. Updates will be posted on this page, and your continued use of the website constitutes acceptance of these changes.
12. Contact Us
For any questions or concerns regarding these terms and conditions, please contact us at hej@romanticrebels.com.